Some nights at the restaurant sail along beautifully, people come in, get seated, have drinks, eat food, laugh, have fun and life is good! Other nights, are bumpy, odd and tiring. Tonight was a bumpy night.
People came but so many came at once! Some people were late, others were early and so they showed up at the same time and the kitchen got slammed. We couldn't move appetizers fast enough to make room for mains. Sometimes what happens is that we put so much pressure on the kitchen to get stuff out that they put it out too quickly and the food isn't perfect.
Timing is tricky and we try to make it right. Some tables are gracious and can see that we are trying very hard to make it all work but other tables are cranky and snipe at us. Once this starts to happen, we get kind of disheartened and we have to work really hard to make sure we don't snowball into being grouchy ourselves. We feel so bad when it doesn't work as smoothly and we want to make it right!
Of course, once we have refires on food, or food takes awhile to come out because the timing is bad, we can't get tables out in what would have been a perfectly reasonable amount of time if we hadn't got off track in the first place. Then, we wind up with tables having to wait to be seated.
Sigh.
In all of this though, people laughed and drank and ate and for the most part seem to enjoy themselves
Tomorrow is another day and we'll get back at it and make it fabulous!
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